Frequently Asked Questions


What makes Zippie special?

With Zippie, anyone with a smartphone to get a crypto wallet in just ten seconds to transact in cryptocurrency, use decentralized applications, and receive crypto cashback from online shopping - all with zero downloads or complex tech jargon. See more in our website.

Who stores my private key?

In short: part of your key is stored in your device, and part in Zippie’s online service. Only you as the device and Zippie ID holder can utilize the key in full.

In detail: your main cryptographic identity (mnemonic) is never fully stored on your device, but is split up through Shamir’s secret sharing and stored partially on your device and partially to Zippie online service (we aim to provide also other online/distributed storage options in the future). This second piece of the split secret is encrypted with a key only available on the device. Upon Zippie vault initialization, the pieces are put together and decrypted with a device-specific key, ideally hosted in the devices’ security chip. See more in our whitepaper.

Which blockchains and tokens Zippie supports?

Zippie uses the Ethereum blockchain as it is production-ready, has significant developer support and is evolving with fast pace. Currently, Zippie supports ETH and ERC20 and ERC721 tokens.

At the same time, Zippie is designed to be blockchain agnostic. We aim that dApps using any blockchain can be integrated to the Zippie OS. We also aim to support other popular coins and tokens in the future.


What are Zippie tokens (ZIPT)?

Zippie token is an Ethereum ERC20 utility token which grants access to key services around Zippie OS, and is used to reward active users and developers. See more in our Whitepaper.

What is Zippie?

Zippie is a mobile OS aiming to bring blockchain to the masses so that anyone can derive enjoyment and benefit from the power of peer-to-peer value exchange.

What if I lose my Zippie connected phone?

You can recover your Zippie ID and wallet to another device by either through the Zippie Card or the buddy recovery feature.


Zippie Card makes the recovery of your account as simple as tapping the card to your new NFC-enabled device.


The buddy recovery feature is under development and is intended to work through a user’s Zippie contact database. The feature allows the possibility for other Zippie users to help authenticate a user’s real-life identity in order to let them recover their Zippie ID.

With your new device, you will be also able to ban your previous device from accessing your Zippie ID. See more in our whitepaper.


How can I get ZIPT?

ZIPT is currently available on IDEX and Bancor Network.

You might also be able to earn ZIPT rewards by doing tasks or participating to competitions - watch out for announcements in our MediumTelegram and Twitter

How can I get discounts and benefits by holding ZIPT?

Our ZIPT-based loyalty program is currently under development. Stay tuned for updates in our BlogTelegramTwitter and Reddit.


Who is Zippie?

Zippie was established in 2016 by a group of passionate tech pioneers who envisioned a global peer-to-peer sharing economy powered by the combination of mobile and blockchain. The core team consists of former team members of the Finnish mobile companies Jolla and Nokia. At Jolla, the team developed and launched several mobile devices and Sailfish OS, the only commercialized and independent alternative to Android today. For most up to date information regarding the Zippie team, see our team page.